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Products, Solutions & Services

Banking & Financial Services

INTRACOM IT SERVICES has been established as a Major Banking Solutions Integrator in South Eastern Europe through 14 years of active presence and profound experience in the Financial Services Sector.

ΙNTRACOM IT SERVICES' banking software products are a result of extensive know-how of the financial market needs and the outcome of a large production activity which is based upon contemporary methodologies and international quality standards (ISO 9001) that guarantee the reliability of the software produced, both in its design aspects, as well as throughout its operational use.

Solutions and Products
  • PROFITS® Universal Banking System
  • PREMIUM Integrated Insurance System
  • BTS VisionTM Dealing Room & Treasury System
  • RiskProTM Risk & Profitability Management System
  • Phone / Mobile / Voice Banking & Speech Recognition
  • Workflow & Output Management
  • Data Warehouse, Business Intelligence & Performance Management
  • Security Consulting & Vulnerability Assessment
  • ATM/POS & Card Management Systems
Professional Services

INTRALBAN, in cooperation with INTRACOM IT SERVICES, offers a large variety of end-to-end IT and Consulting Services to Banking, Insurance and Financial Organizations, including:

  • Supply, Implementation and Support of turn-key Banking IT solutions (design, implementation, integration, installation, testing, roll-out, maintenance and technical support)
  • Development of Bespoke Banking Software tailored to unique customer requirements (planning, analysis, technical design, implementation, integration, installation, testing, roll-out, maintenance and technical support)
  • Information Strategy Planning (development of a long-term Strategic Plan for the organization's IT architecture, covering logical and physical architecture, equipment infrastructure specifications, networking configurations, security planning, IT Department roles and organization, implementation planning, etc)
  • Project Management (policies and procedures for organizing and managing complex IT projects for the financial sector)
  • Consulting Services and Know-How Transfer in multiple areas of banking and IT activities, including:
    • Security & Vulnerability Assessment (planning and execution of an overall Information Security Strategy, BS7799 & ISO17799 certifications, best practices applied, etc)
    • Regulatory Compliance (Basel II risk management compliance, IAS standard, etc)
    • Parameterization of Banking Products & Services
    • Market Strategy & Business Process Re-engineering (developing the organization's new business strategy, re-engineering and optimizing business processes and alignment of IT strategic directions)
    • Quality Assurance & Application Development Methodologies, Standards (ISO certifications), Tools, etc
  • Supply, Installation and Support of IT Infrastructure (hardware, system software, layered products, networking, specialized banking peripherals, etc)
  • Technical Support of Equipment and/or IT Applications for the entire branch network and central departments on a country-wide basis through SLA agreements (on-site support, emergency handling, remote troubleshooting, proactive maintenance services, spare parts engineering and handling, repair and replacement services, etc)
  • Training Services and Know-How Transfer to Users, User Trainers and/or IT Department personnel, in a wide spectrum of subjects including:
    • IT Applications (banking transactional applications, central processing applications, management support systems, HR processing systems, etc)
    • IT Infrastructure (operating platforms, layered products, enterprise management systems, network management systems, etc)
    • Quality Assurance Methodologies and Standards (ISO certifications)
    • Application Development Methodologies and Tools
  • Banking Disaster Center & Facilities Management (providing specialized banking expertise for disaster recovery and business continuity needs)
  • Outsourcing Services
  • Provision of 24x7 Help Desk services
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